Toll Free: (855) 808-MAUI (6284)

Refund Policy

Maui Resort Rentals requires e-mail notification for all cancellations.  For all reservations, monies are non-refundable within 60 days of check-in.

Please e-mail 60 or more days from check-in and we will be happy to process your cancellation and complete refund. There are no cancellation fees.

If condo remains unoccupied due to any reason for contracted rental dates any/all rental payments will be retained. After arrival, shortened stays will receive no refunds.  Maui Resort Rentals strongly recommends the purchase of Red Sky Sun Trip Preserver to protect against unexpected and unforeseen events such as illness, injuries, trip interruption or delay. The benefits and policy details may be reviewed at

We encourage all guests to purchase travel insurance for protection in the event that they test positive pre-arrival for COVID-19, but we will extend additional flexibility if government lockdowns or restrictions prevent travel on reservations that are past the cancellation date. Under this scenario, the owner will allow a 100% credit towards a future rescheduled reservation.

***Please note that the above cancellation policy applies only to reservations made on the website. For reservations made on third-party channels (VRBO, Airbnb, etc.) please reference the cancellation policy listed on those respective websites.