About Us
Our Story
Maui Resort Rentals is a luxury vacation rental manager relentlessly focused on bringing the luxury hotel experience to the world of vacation rentals.
Our mission is to create an abundance of aloha for our guests, owners, and employees alike. This mission permeates every aspect of how we operate, and is one of the reasons we have been recognized by the Pacific Business News as the fastest growing vacation rental company in the state of Hawaii five separate times.
Meet Our Team
What makes us different?
At Maui Resort Rentals we take hospitality seriously. Whether interacting with our owners or our guests, our guiding principle is a spirit to serve.
As a hospitality business, our ability to deliver is heavily dependent on our people. Unlike a traditional vacation rental manager that relies heavily on outside contractors, we believe that an employee-based model is the best way to ensure quality and consistency.
We also believe that the best way to ensure that our employees are taking care of our guests and owners, is by ensuring that we are taking care of our employees. To that end, we are proud to provide top-tier wages and benefits, and our commitment to a positive workplace culture has led to Maui Resort Rentals being named a two-time Hawaii Business Magazine “Best Place to Work” as well as a “Best Place to Work” by Outside Magazine.
Leadership
Sara Terwall
Director of Finance
Keith Hertz
Managing Director
Chris Geng
Founder/CEO R(B)
Amber Trzcinski
Director of People and Organizational Development
Marc Fair
Operations Director
Snehal Patel
Director of Sales and Advocacy
Channing Bridges
West Maui Vacation Rental Sales Manager
Reservations and Guest Experience
Natalie Nichols
Guest Experience Senior Manager
Zach Mazotti
Guest Experience Supervisor
Madelyn Cerna
Guest Experience Liaison
Felicia Moore
Guest Experience Liaison
Kirsten Balucan
Guest Experience Liaison
Hope Tupola
Guest Experience - Night Auditor
Pelenatita Namoa-Hanusa
Guest Experience - Night Auditor
Marissa Ercanbrack
Reservation Sales Administrator
Adam Offermann
Reservation Liaison
Michela Moe
Reservation Liaison
Owner Experience
Jeff Tenorio
Director of Owner Experience
Christopher Neumann
Owner Experience Supervisor
Tori Dixon
Owner Experience Liaison
Gable Swoboda
Owner Experience Liaison
Marketing and Revenue Management
Tom Heffernan
Chief Marketing Officer
Matt Gerbers
Director of Marketing & Revenue
Caitlyn Fisler
Brand Design Manager
Ali Brown
Marketing Manager
Sharilyn Wilkerson
Guest Reviews Specialist
Sarah Van Wyk
Marketing Specialist
Wesley Kenar
Photographer and Media Specialist
Technology
Ned Lucks
Chief Technology Officer
Ben Tomko
Technical Project Manager
Cesar Morales
Instructional Design Manager
Joe Mullenix
Lead Software Developer
Dalton Crutchfield
Data Analyst & Support Supervisor
Ray May
Junior Software Developer
Elmer Jimenez
Support Engineer
Accounting and Finance
Madelyn Bumanglag
Finance Manager
Maleta Van Loan
Accounting Liaison
Administration
Ruth Viloria
Executive Administrator
Alicson Marchitiello
Administrative Liaison
Operations and Property Care
Patricia Nebrida
Senior Operations Manager
Beth Costales
Housekeeping Manager
Maricris Bumanglag
Asst. Housekeeping Manager
Lucas Carroll
Engineering Manager
Matt Wernig
Facilities Manager
Chelsea Flavin
Quality Assurance
Irene Castillo
Inspector
Marilyn Nuezca
Inspector
Jaelyne Balas
Inspector
Vina Tomas
Inspector
Dara Batson
Inspector
Daniel Legere
Engineer
Nathan Agbayani
Engineer
Sherwin Tabarada
Engineer
Rechie Tumbagahon
Engineer
Tristan Villa
Engineer
Leo Larios
Lead Houseman
Eugene Bumagat
Lead Houseman
Joenard Sagadraca
Driver
Sefo Rosenthal
Driver
John Paul Jose
Houseman/Driver
Kelvin Gamit
Driver
Dionicio Baruela
Driver
Roland Ragudo
Houseman
Rodel Pascua
Lead Special Projects
Orlando Oximas
Special Projects
Armando Haro-Velez
Houseman
Elsa Matilano
Campus Housekeeper
Dominga Ramos
Housekeeper
Elizabeth Quilal-lan
Housekeeper
Imelda De Guzman
Housekeeper
Lydia Navarro
Housekeeper
Adora Pagaduan
Housekeeper
Zandra Ambida
Housekeeper
Eufemia Antonio
Housekeeper
Julita Domawa
Housekeeper
Michelle Hidalgo
Housekeeper
Anabelle Lozano
Housekeeper
Ely Salvador
Housekeeper
Nora Castro
Laundry Attendant
Marie Cudal
Laundry Attendant
Erwin Hidalgo
Houseman
Nestor Sarmiento
Houseman
Justiano Tacderan
Houseman
Modesto Barroga
Houseman
Francisco Quijano
Houseman
Gerome Madriaga
Houseman
Business Development
Larry Ward
Account Manager