Our Team
Making Maui a reality is more than just a turn of phrase. Our ohana at Maui Resort Rentals has been helping vacationers "Make Maui Reality" for over 50 cumulative years. We are the fastest-growing vacation rental company in Hawaii because we know that the first step to creating awesome vacation experiences is to create an abundance of aloha within our team.
This commitment to spreading the aloha has led to us being named a "Hawaii Best Places to Work" for 2 years running.
Inspired by the Maui lifestyle, we invite you to share the experience!
Chris Geng
Founder/CEO R(B)
Maui Resort Rentals was founded by Chris based upon his established "Ohana of Excellence". He has a vast knowledge in sales, marketing & hospitality — garnered care of a nearly 20 year career in hospitality. Foundational to this experience was a decade plus spent at the Marriott's Maui Ocean Club on Kaanapali Beach.
Keith Hertz
Managing Director
Born and raised in a small town in Iowa, Keith holds a degree in electrical engineering from Iowa State. After a few years in the automation industry, he packed up and moved to Maui where he forged a career as the portfolio sales specialist at Marriott's Maui Ocean Club. Before joining MRR, Keith spent 8 years as director of sales for Haleakala Solar. He enjoys spending time with his family and sharing the aloha.
Tony Carstens
Technology Director
A dynamic and inventive technology specialist, Tony has amassed a tremendous skillset having worked in Chicago for 8 years as a software developer & network architect. Taking great pride in adapting new technology to old problems, he works to simplify the Maui Resort Rentals process in order to facilitate the best possible service for our clients.
Matt Gerbers
Marketing Director
With 15+ years of sales & marketing experience, Matt leads MRR’s marketing efforts. Having worked both in-house and on the agency side, he holds a deep knowledge of paid search, SEO, analytics, CRO, and revenue management. Eschewing marketing fads, he focuses relentlessly on what moves the needle for our clients. He holds degrees in economics and psychology from the University of Michigan–Ann Arbor.
Marc Fair
Operations Director
Groomed from 12 years of employment with The Ritz-Carlton Hotel Company, Marc is tailor made for caring for our clients' assets. His hospitality experience is augmented with a 7-year venture developing a business in residential specialty services of Stone and Glass maintenance.
Jeff Tenorio
Experience Director
Previously the director of rooms at the Montage Kapalua Bay, Jeff began his 15 year luxury hospitality career at The Ritz-Carlton Club Aspen. He moved to Maui in 2009 to open the Ritz-Carlton Club Kapalua Bay and never left. In his free time he enjoys spending time with his wife and 2 daughters, on the golf course, or up in the mountains on his dirt bike. He earned his BA at The University of Colorado Boulder.
Snehal Patel
Reservation Manager/Community Liaison
Raised in Chicago, Sne cherishes that Maui has been home for 20 years. Playing D1 tennis at the University of Illinois-Chicago, he earned a BFA in Photography/Film & BA in Drama. Prior to MRR - Sne was the Sales Director at Peter Lik Galleries for 15 years. He is Board President of the LahainaTown Action Committee and in his free time enjoys cooking and living the dream on Maui with his family!
Sara Terwall
Director of Finance
Leading the MRR finance team, Sara brings 15 years of experience in finance and accounting. She has led finance departments across numerous industries and company sizes, most recently working as VP of Finance at a life science startup. Originally from Southern California, in her spare time she enjoys playing volleyball. She holds a BS in accounting and an MBA in finance.
Caitlyn Fisler
Guest Experience Manager
Cailtyn was born and raised on Maui in a family of hospitality professionals. After high school, she spent time on the mainland, graduating from Chapman University in Southern California and later living in Nashville TN. She has a background in hospitality management, most recently working at the Montage Kapalua Bay. In her free time she enjoys playing music, running, and spending time with her daughter.
Madelyn Bumanglag
Finance Manager
A graduate of Gonzaga University with a BBA in Finance and Management Information Systems. Her work experience includes tenure specifically in vacation rental property management, employment at a local CPA firm and large public utility company. Madelyn strives for excellence and is an invaluable team player in the Maui Resort Rentals ohana.
Ruth Viloria
Executive Administrator
Ruth has over 15 years of hospitality experience working on Kaanapali Beach. Launching her career with Kaanapali Alii she then spent a decade at Marriott's Maui Ocean Club prior to bringing her exceptional service to the Maui Resort Rentals Ohana.
Jennifer Runyan
Owner Experience Manager
Prior to joining the MRR Ohana, Jennifer spent 8 years working at the Honua Kai Condominium Association, first in owner services and most recently as director of operations. Originally from Florida, she holds a degree in sustainability business management from St. Petersburg College. In her free time she enjoys spending time with her family, going to the beach, hiking, and traveling.
Christopher Neumann
Guest Experience Lead
Chris is a graduate of California State University, San Marcos in San Diego and he has eight years of experience in guest and customer service roles. Prior to joining the Maui Resort Rentals ohana, Chris spent 3 years at the Montage Kapalua Bay. This experience helped lay the foundation for Chris to bring the highest level of service to our guests.
Sharilyn Wilkerson
Reilyn Gould
Guest Experience
A Washington state native, Reilyn has lived on West Maui for seven years. She previously worked at the Montage Kapalua Bay where she was Forbes 5 Star-standard trained. Her main goal is to ensure that our guests have a positive vacation experience and a memorable stay on Maui. In her free time she enjoys running, traveling to the snow, and spending time outdoors with her fiance and dog “Shorty.”
Adam Offermann
A Chicago area native, Adam has been working in the Maui Hospitality industry for 8 years. Formerly of The Ritz-Carlton Club and Residences, Adam draws rave reviews from clients for his knowledge and support in creating an exceptional guest experience. He will make the most of your stay by providing a personal touch on each client interaction.
Larry Ward
Account Manager
Loving all that Maui has to offer from the Mountains to the Ocean; surfing and fishing to hiking, Larry brings a genuine enthusiasm for Maui. He also brings an intimate knowledge of the Maui rental market having been involved with real estate and hospitality since he moved to Maui in 2005 from Illinois. His goal is simple – "spread the aloha with an attitude of gratitude."
Lorin Ifkovic
Owner Experience Lead
Originally from the Connecticut shoreline, Lorin previously spent 10 years in Squaw Valley as Director of Residential Services for Resort at Squaw Creek before moving to Maui in 2015. A board member with the Surfrider Foundation Maui Chapter, When Lorin is not working she enjoys road biking, mountain biking, hiking, sea kayaking, yoga, and exploring the other islands.