Our Team
Making Maui a reality is more than just a turn of phrase. Our ohana at Maui Resort Rentals has been helping vacationers "Make Maui Reality" for nearly 50 cumulative years on the shores of West Maui. Inspired by the Maui lifestyle, we invite you to share the experience!
Chris Geng
Founder/CEO R(B)
Maui Resort Rentals was founded by Chris based upon his established "Ohana of Excellence". He has a vast knowledge in sales, marketing & hospitality — garnered care of a nearly 20 year career in hospitality. Foundational to this experience was a decade plus spent at the Marriott's Maui Ocean Club on Kaanapali Beach.
Richard Bourland
Managing Director
As the original developer real estate agent for the record breaking launch of Honua Kai's Hokulani Tower and the pioneer of independent vacation rentals at Honua Kai, Richard has forged a reputation as Honua Kai's most prolific real estate specialist. His expertise in the space where the Honua Kai real estate and vacation rental markets intersect is simply without equal.
Ruth Viloria
Executive Administrator
Ruth has over 15 years of hospitality experience working on Kaanapali Beach. Launching her career with Kaanapali Alii she then spent a decade at Marriott's Maui Ocean Club prior to bringing her exceptional service to the Maui Resort Rentals Ohana.
Tony Carstens
Technology Director
A dynamic and inventive Technology specialist, Tony has amassed a tremendous skillset having worked in Chicago for 8 years as a software developer & network architect. Taking great pride in adapting new technology to old problems, he works to simplify the Maui Resort Realty process in order to facilitate the best possible service for our clients.
Marc Fair
Operations Director
Groomed from 12 years of employment with The Ritz-Carlton Hotel Company, Marc is tailor made for caring for our clients' assets. His hospitality experience is augmented with a 7-year venture developing a business in residential specialty services of Stone and Glass maintenance.
Keith Hertz
Sales Director
Born and raised in a small town in Iowa, Keith holds a degree in electrical engineering from Iowa State. After a few years in the automation industry, he packed up and moved to Maui where he forged a career as the portfolio sales specialist at Marriott's Maui Ocean Club. Before joining MRR, Keith spent 8 years as director of sales for Haleakala Solar. He enjoys spending time with his family and sharing the aloha.
Matt Gerbers
Marketing Director
A Midwest native with degrees in economics and psychology from the University of Michigan, Matt recently returned to Maui to join our ohana following a successful tenure at a mainland digital marketing agency. His unique skill set leverages his digital marketing acumen with local market expertise garnered from almost a decade of prior West Maui resort real estate sales and marketing experience.
Madelyn Bumanglang
Finance Manager
A graduate of Gonzaga University with a BBA in Finance and Management Information Systems. Her work experience includes tenure specifically in vacation rental property management, employment at a local CPA firm and large public utility company. Madelyn strives for excellence and is an invaluable team player in the Maui Resort Rentals ohana.
Adam Offermann
Lead Reservation Liaison
A Chicago area native, Adam has been working in the Maui Hospitality industry for 8 years. Formerly of The Ritz-Carlton Club and Residences, Adam draws rave reviews from clients for his knowledge and support in creating an exceptional guest experience. He will make the most of your stay by providing a personal touch on each client interaction.
Nicole David
Owner Experience Manager
A graduate of San Diego State University, Nicole has spent 12 years in the hospitality industry with some of the the world’s leading luxury resort brands including Ritz-Carlton and Montage Resorts. Her experience with these companies has built a solid foundation for providing our owners with exceptional customer service.
Justin Lemire
Reservation Liason
Justin comes all the way to Maui from Massachusetts. Originally moving to the islands for college, after graduating from Hawaii Pacific University Justin decided to stay in Hawaii. Prior to joining the MRR ohana, Justin spent close to a decade working in sales and marketing roles at Ka'anapali's leading resorts - most recently at Marriott's Maui Ocean Club.
Marco Garcia
Housekeeping Manager
Marco has amassed a wealth of housekeeping experience from holding supervisory positions with leading brands such as Westin and Hyatt. He is excited about the growth and opportunity he has experienced with Maui Resort Rentals. His primary concerns are taking care of our owners’ properties as if they were his own, while ensuring that we provide a 4 diamond quality standard for guests.
Christopher Neumann
Reservation Liaison
Chris is a graduate of California State University, San Marcos in San Diego and he has eight years of experience in guest and customer service roles. Prior to joining the Maui Resort Rentals ohana, Chris spent 3 years at the Montage Kapalua Bay. This experience helped lay the foundation for Chris to bring the highest level of service to our guests.
Nicholas Corbet
Operations Field Manager
Nick, an Idaho native, has a degree in hospitality and tourism management from UNLV and 10+ years of experience working in guest facing roles at some of the world's leading luxury hotel brands, including The Ritz-Carlton Hotel Company and Four Seasons Hotels and Resorts. His ability to excel in a variety of capacities makes him a valuable asset to the MRR ohana.
"Uncle" Cal Takemoto
MRR Courtesy Shuttle Driver
Born on the North Shore of Oahu, Uncle Cal is our primary MRR courtesy shuttle driver. His previous career was in nursing, spending many years at Straub Medical Center on Oahu. Before joining the MRR ohana, he worked as the clinic coordinator for Doctors on Call. He enjoys the people he meets and helping to make their experience memorable by sharing his local knowledge of the islands.
Meghan Franklin
Guest Experience
A New Jersey native, Meghan has previously worked in guest experience roles at the Four Seasons, the Andaz, and most recently at the Honua Kai Ho'ola Spa. Her love of surfing brought her to Maui 12 years ago. Passionate about the water, she has been active in the Polynesian Voyaging Society and she spends her time surfing, paddling, and free diving when she is not practicing or teaching Yoga.
Helen Auwae
Administrative Liaison
A West Maui native, Helen's first hospitality industry role was as a dancer at the Royal Lahaina Luau in 1989 and she has been in the industry ever since, most recently at Marriott's Maui Ocean Club. Helen's ancestors were upcountry Hawaiian paniolos right here on Maui back in the mid-1800s and she has recently taken a keen interest in learning more about the history of her ohana.
Lorin Ifkovic
Guest and Owner Experience
Originally from the Connecticut shoreline, Lorin previously spent 10 years in Squaw Valley as Director of Residential Services for Resort at Squaw Creek before moving to Maui in 2015. A board member with the Surfrider Foundation Maui Chapter, When Lorin is not working she enjoys road biking, mountain biking, hiking, sea kayaking, yoga, and exploring the other islands.
Larry Ward
Account Manager
Loving all that Maui has to offer from the Mountains to the Ocean; surfing and fishing to hiking, Larry brings a geniune enthusiasm for Maui. He also brings an intimate knowledge of the Maui rental market having been involved with real estate and hospitality since he moved to Maui in 2005 from Illinois. His goal is simple – "spread the aloha with an attitude of gratitude."
Tessa Dickson
Guest Experience
With a background working for The Ritz-Carlton, and as a private flight attendant and personal concierge, Tessa brings a wealth of experience in high-level customer service. When not at work, Tessa can be found paddling her outrigger, diving, or biking. She has a real love for travel and enjoys getting to know visitors on the island and helping to make their stay memorable.